What To Claim From Any Commercial Cleaning Service

By Deanne Shepard


The appearance of your office gives an impression of your business to client, associates and workers. It thus must be kept sparkling clean in all seasons. Many cleaners promise the best services but do not deliver. You must be in a position to demand certain services from your contracted commercial cleaning service provider.

Convenience- this means keeping the office clean without disrupting normal work. Professionals will identify the best time to tidy the place without causing inconveniences. This could be in the evening after workers and clients have left or early morning before everyone comes in. Some facilities require cleaning in the course of the day. Such arrangements must be made.

Custom package- each office has a unique work culture and is exposed to different forms of dirt. This calls for specific cleaning procedures and substances. The approach in each case is also different and must reflect this uniqueness. Substances used vary from one surface to the other. The package offered by your cleaner must be sensitive to these factors.

Quality products- different surfaces are affected by the products used. Cleaning products must be certified by regulating authorities because their residue will be left on surfaces after the work is done. Others are likely to react with different surfaces and thus cause damage. The substances used should be appropriate for each surface.

Trained personnel- cleaners in Lexington MA require training to ensure that they perform their duties optimally. They understand each surface and the substances or accessories to be used. Training also includes customer care to ensure that they handle employees and others working within your space in a courteous and respectable manner. You should demand to see their licenses and accreditation certificates.

Integrity- the character of the cleaners must be irreproachable. This means that they do not interfere with property or documents that do not concern them. It ensures that your valuables are left intact after cleaning. It helps to work with individuals who do not have a criminal record and certified as having a good criminal and civil record.

Environmentally friendly products and processes- The use of environmentally friendly products has taken center stage in all fields. There are incredible environmentally friendly products for use in different areas. Each surface requires a different approach. The processes should consume the least amount of energy possible without compromising on the standards of work.

Emergency Services- some dirt like spills do not have to wait until the next cleaning session. With a phone call, you should be in a position to summon cleaners to your premises within minutes. They help to clear the mess within minutes so that you resume normal operations. This requires a fully functional customer service line that is manned by live personnel. This means that the cleaners are sent to your premises within minutes.

Capacity- the workload in each office is different. The cleaner must assess your office and provide the right number of workers to provide services in the shortest time possible. Overworking a few people reduces the quality of work and causes delays that are inconveniencing and expensive. It means that you will enjoy value for money and prompt services.




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